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Terms & Conditions

Cancellation conditions for individual travelers:

  • can be canceled free of charge up to 14 days before arrival
  • from 13 days before arrival 40% of the booking
  • from 7 days before arrival 70% of the booking
  • from 6 days before arrival 90% of the booking
  • from 2 days before arrival 100% of the booking
  • no show or earlier departure of the booking

In case of a booking, we kindly request for a deposit free of charge of 25% of the total amount be posted to our account with Raiffeisenbank Strobl, AT68 3505 6000 0201 7960, RVSAAT2S056, stating your travel period and your first and last name within 7 days , so that we can correctly allocate your down payment.

For short-term reservations, please only provide us with your credit card details.

Early departures and previous solid booking the rest of payment will be charged.

Jurisdiction Salzburg.

Trip insurance can be found here here

Cancellation conditions for groups:

  • a free written cancellation can be made up to 8 weeks before arrival
  • a written cancellation up to 7 weeks before arrival 30%
  • a written cancellation up to 6 weeks before arrival 50%
  • a written cancellation up to 5 weeks before arrival 70%
  • a fee-based, written cancellation up to 4 weeks or less before arrival 90%
  • we agree a free, written reduction in the number of participants up to 4 weeks before arrival
  • the number of participants is reduced less than 4 weeks before the arrival date, 70% of the total booked services will be invoiced
  • all changes, cancellations or reductions must be made in writing without exception
    the Hotel Stroblerhof requires the exact number of participants up to 14 working days before arrival or a current list of rooms and names.
  • if this is not done, the hotel does not guarantee the accommodation as requested.
  • this list is the guaranteed minimum number of participants and will be invoiced to the organizer in any case we reserve the right, if necessary, to accommodate the bus driver and the tour guide in one of our neighboring companies.
  • if necessary, we will announce the amount of the down payment required

information obligation - registrations number: 50336-000365-2020
For all bookings our terms and conditions apply.
All our offers refer to the current availability and are non-binding.
The rooms are on request and reservations are only binding with a written reservation confirmation from us.

On 25 May 2018, the new Regulation (EU) 2016/679 of the European Parliament, the General Data Protection Regulation (GDPR) entered into force. The GDPR applies to all organizations that process or control personal data. The protection of your personal information is very important to us, so each booking is made under conforming conditions. We use the personal data disclosed to us in our legitimate interest and to the extent that is necessary for the proper establishment and execution of our contractual relationships.
Your data will only be processed on the basis of a legal or contractual basis, on the basis of your consent or in the context of a legitimate interest for specific and defined purposes.
You have the opportunity to ask questions via our website or by phone. Your information (such as e-mail address, name, telephone number, interests) will be used exclusively for the processing of your request and will only be disclosed if the request has to be answered by third parties (eg touristic service providers).
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use. The information generated by the cookie about your use of this website (such as IP address, access, navigation flow, length of stay, browsers and terminals used, language and country) will be transmitted to and stored by Google on servers in the United States.
Your data is always stored until the termination of the contractual relationship or in accordance with the statutory storage and limitation periods.
You are entitled to information on your processed data as well as their correction, deletion, restriction, transferability, revocation and opposition. To exercise these rights you can contact us directly.
For the protection of your data in case of doubt proof of your identity is required.

On 25 May 2018, the new Regulation (EU) 2016/679 of the European Parliament, the General Data Protection Regulation (GDPR) entered into force. The GDPR applies to all organizations that process or control personal data. The protection of your personal information is very important to us, so each booking is made under conforming conditions. We use the personal data disclosed to us in our legitimate interest and to the extent that is necessary for the proper establishment and execution of our contractual relationships.

Your data will only be processed on the basis of a legal or contractual basis, on the basis of your consent or in the context of a legitimate interest for specific and defined purposes.
You have the opportunity to ask questions via our website or by phone. Your information (such as e-mail address, name, telephone number, interests) will be used exclusively for the processing of your request and will only be disclosed if the request has to be answered by third parties (eg touristic service providers).
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of the use. The information generated by the cookie about your use of this website (such as IP address, access, navigation flow, length of stay, browsers and terminals used, language and country) will be transmitted to and stored by Google on servers in the United States.
Your data is always stored until the termination of the contractual relationship or in accordance with the statutory storage and limitation periods.
You are entitled to information on your processed data as well as their correction, deletion, restriction, transferability, revocation and opposition. To exercise these rights you can contact us directly.
For the protection of your data in case of doubt proof of your identity is required.